Armor is a mobile-first app built to streamline floor cleaning equipment repairs for commercial operations. Users can easily report damaged equipment, submit part details, and request prompt dispatch of mechanics or components. Designed with facility management and cleaning services in mind, Armor ensures swift, reliable maintenance. The app minimizes operational downtime and simplifies complex repair logistics, delivering consistent uptime for service-dependent industries.

Armor simplifies equipment repair requests and dispatch management for commercial cleaning operations.
Overview:
Armor is an equipment maintenance app designed to simplify the repair process for floor cleaning machinery used in commercial and industrial spaces. It provides a mobile-first solution for submitting repair requests, tracking service status, and dispatching necessary parts or field technicians in real time.
The Challenge:
The client needed a reliable and responsive tool to manage frequent breakdowns of high-usage cleaning equipment. The primary goal was to design a smooth process for users to submit machine details and broken parts while enabling service teams to dispatch resources without manual coordination delays.
Process Flow:
Tech Stack:
The Solution:
Armor’s mobile app allows field or facility staff to report machine issues directly through a clean, guided interface. Whether it’s a worn-out brush or a faulty motor, users can log problems, upload images, and instantly request repairs. A backend logic handles dispatch automation—assigning either parts shipment or mechanic deployment based on the issue type.
Outcome:
Armor has transformed the equipment maintenance process for large-scale cleaning operations. By reducing downtime and enabling faster repairs, it ensures uninterrupted cleaning services across commercial facilities. The intuitive UI has made the process accessible for non-technical users, while real-time dispatch coordination has set new standards for service responsiveness.